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Sometimes the word "Love' does not get the credit it deserves.
Sure, we know that it is the key to success in marriage, in parenting, in community, [url=http://www.davidhabchy.com]barbour outlet[/url] and in civilization - but what about business?
There are many people who are determined to keep the word out of the workplace. But we cannot deny that if you remove the word love from a [url=http://www.vivid-host.com/barbour.htm]www.vivid-host.com/barbour.htm[/url] situation where [url=http://www.maximoupgrade.com/hot.php]hollister[/url] you have to deal with people, you are eventually going to have a mess on your hands. Think about it for a second. What is the main ingredient in business? People. In other words if you have no people you cannot have business.
The Key To Profitability
The key to long-term profitability in business is the ability to satisfy customers - and to do it consistently, and in an ever increasingly outstanding way. [url=http://www.rtnagel.com/louboutin.php]louboutin pas cher[/url] A [url=http://www.achbanker.com/home.php]hollister[/url] mouthful, I know.
And the foundation of customer satisfaction is when customers feel that their needs are being met. What is interesting is that people buy based on emotion, and justify their decisions with logic - in other words, their emotional needs are what they want met more than anything else.
What kind of emotional needs? The [url=http://www.vivid-host.com/barbour.htm]barbour uk[/url] need for acceptance, the need for self-worth, the need for security, the need to feel appreciated. Wasn't it mother Theresa that said that people crave appreciation more than bread?
And just so happens that the actions of love are based on characteristics such as patience, kindness, sacrifice, gentleness, genuine concern, appreciation, integrity, honesty and encouragement. Basically all the things that customers are [url=http://www.jordanpascherofficiel.com]air jordan[/url] searching for.
Not to mention, what employees are [url=http://www.1855sacramento.com/peuterey.php]peuterey outlet[/url] searching for, what vendors are looking and what every other person in business is looking for.
Love in Action
How can you practically convey love to your customers, employees, vendors etc.? The easiest and simplest way is to go the extra mile.
What does it look like to go the extra mile? The following are some good tips to get you started:
Ask, rather than tell.
No one knows people's needs then the people themselves. It only make sense that we spend most of our time asking questions to better understand what their needs are.
Listen, rather than talk.
Spend more time listening to people's needs, than talking about what you think [url=http://www.achbanker.com/home.php]www.achbanker.com/home.php[/url] is needed.
Rinse, Lather, Repeat.
The only way to really know we understand the needs of our people is to repeat it to them and get their confirmation. This tip alone has saved me from a lot of trouble with my wife.
Do exactly what they expect - [url=http://www.vivid-host.com/barbour.htm]barbour uk outlet[/url] and then do more.
Nothing conveys that you truly care than when you meet people's needs. Except when you exceed their expectations. You can even go a step further by giving them what they want, as well as what they need.
Conclusion
In essence, love is the greatest "influencer," because love meets needs, and when needs are met, it builds trust; and as trust grows your influence grows. Then you can lead your customers, your employees, your vendors, your partners and everyone else toward the goal where everyone wins - and you build wealth in the process.
Don't believe me? Check out the company that for 31 years has never had an unprofitable year - Southwest Airlines. Also known as "the company that love built."
:
Will Pena, MBA is the founder of a company - specializing in helping small businesses to get more customers, [url=http://www.sandvikfw.net/shopuk.php]hollister outlet sale[/url] close [url=http://www.lcdmo.com/jordanpascher.php]air jordan pas cher[/url] more sales and make more money in as little as 30 days.For a free strategic business evaluation visit our website at Or call us at 714 759-4249.
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